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Please use this form to inform me of items you are returning.
The items must:
- Be received by me within 4 weeks of the day you received them
- Be in their original “Big Bead Company” packaging
- Have the original “Big Bead Company” sticker attached
- Be on their original temporary stringing if applicable
- Un-altered and un-used in any way
- Please type the Items in this format:
Returned Items Format
After submitting the form you will receive a copy of it via email. Please print it and include it with your return. Items returned without the email/form will not be processed and items that do not meet the above criteria will not be processed. Once I get the items I will issue the credit or refund and email you to let you know. If you are returning something after more than 20 days from the original purchase then I will issue store credit only.
The return address is:
Jason K. Walz
1342 E Lawrence Ln
Phoenix AZ 85020